Legal

Privacy Policy

Last updated: 9 November 2026

1. Summary

Lymo Wallet is a non-custodial wallet. It needs no account, no email and no identity verification. We designed it to collect as little data as possible, and never your keys, recovery phrase or the names behind your wallet.

2. Who is responsible

Lymo Labs SRLS, Italy, is the data controller for the App and for lymowallet.com. Contact us through the support page.

3. What stays on your device

Your private keys, recovery phrase, PIN and wallet settings are stored only on your phone, protected by the device's secure storage. Lymo cannot read them.

4. What our servers see

To show balances, prices, swap quotes and transaction history, the App asks Lymo's servers and third-party blockchain services for public blockchain data. Those requests necessarily include public wallet addresses and your IP address, which are processed to answer the request and kept in short-lived technical logs. We do not build profiles from them and do not sell data.

5. Encrypted backup (Lymo Sync)

Wallet names and address-book contacts can be backed up to Lymo's servers so they return when you restore from your recovery phrase. They are encrypted on your phone with a key derived from your phrase before upload; Lymo stores only random-looking data under a random-looking identifier and cannot decrypt it.

6. Swaps, purchases and sales

When you use a swap or buy/sell partner, the App sends that partner the data the transaction needs (such as the wallet addresses involved and, for card purchases, the information the partner requests directly from you). The partner processes it under its own privacy policy, shown before you proceed.

7. Crash reports

If the App crashes, a technical report (app version, device model, operating system and the error) is sent to our error-tracking service so we can fix it. Reports contain no IP address, no identifiers and no addresses or amounts; anything resembling a wallet address or a large number is removed before the report leaves the phone.

8. Support requests

If you contact support, we process the email address and details you give us to answer you, and keep the conversation for up to two years.

9. Website

lymowallet.com uses no advertising cookies and no third-party analytics. Our hosting provider keeps standard technical logs for security.

10. Your rights

Under the GDPR you may ask for access to, correction or deletion of personal data we hold, object to processing, or complain to your supervisory authority (in Italy, the Garante per la protezione dei dati personali). Because most data never reaches us, many requests can be fulfilled simply by deleting the App.

11. Changes

We may update this policy. The current version is always at lymowallet.com/privacy.